Fill in all of the information on the first page including serial number, name, and email address. Go to the HERO3 Software Update page and click "Update your camera manually". ![]() Here’s how to update your HERO3 camera’s software: Some reasons that you'd want to manually re-update the camera's software would be (1) if your camera freezes on the video camera icon right when you power it on, (2) the GoPro App isn't connecting to the camera or showing live preview, or (3) you want to change your camera's Wi-Fi name and password. You will use this process if you are updating to a newer camera software version or if you are re-updating to the existing version already on your camera. ![]() ![]() This article instructs you how to update your HERO3 camera's software.
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